Billing solutions

Flexible billing solutions from Onyx ERP. Perfect solutions to follow up subscribers, calculate the cost of electricity and water, register transactions to support decision makers in public and private sectors.

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Automated solutions to calculate the value of electricity and water services, record operations in Onyx ERP accounting system, and support decision makers with reports.

Overview:

Flexible application of billing management system in private and government projects.
Adopt the divisions of geographical areas to facilitate its services.
Privileges are determined according to users’ tasks.
Provide a summary of basic reports that support decision-makers.
Billing management system is developed on Oracle databases.
High performance quality regardless of the number of periods or years.

Functional integration:

Billing management system is linked with the accounting year, accounting unit, and branch in Onyx ERP accounting system with a number of accounts that are prepared in general ledger according to specific options to serve its operations in cost centers, customers, and revenues. Accounts data are reviewed and verified, and financial operations are timely posted to general ledger.

Users chart:

Main Features:

Easily identify subscriber's status, readings, consumption, arrears, current and previous data.
Flexibility in dividing the service area at the street and neighborhood level and assign subscribers service tasks and their payments to area officer.
Diversity of rates and the possibility of adopting flexible rates for consumption levels to accommodate the activities of individual or group subscribers, and the flexibility in setting service fees and minimum consumption.
The possibility of calculating bills with specific features at the subscriber's level, such as calculating a reduced rate for creditors, and automatically identify them.
Bills for companies and their branches or for apartment buildings as subscribers are defined under the responsibility of one party.
Monitor any modifications in subscriber's data or service status with its previous and current values at the level of privileged users.
Adopt PHASE and multiplication factor in calculating the value of consumption of large consumers.
Facilitate operations verification mechanism and ensure accuracy of performance by depending on different users for data entry and review.
Adopt specific and responsible procedures to implement administration instructions to change subscriber data, suspend or reactivate meter.
The final freezing of the subscriber after clearing his account and the termination of service.
Send SMS messages to subscribers with bills, arrears, or promotional messages based on areas and rates according to settings approved by the administration.
Flexibility of the procedures for reviewing bills calculation before issuing and printing them to ensure accuracy.
Integration of the accounting work environment to manage billing in detail with Onyx ERP and achieve the accounting impact immediately.
Messages are prepared according to forms that administration approves their content, format, time of sending and targeted subscribers.

Key reports:

Statistical and financial reports grouped according to the classification of areas, rates, or any other criteria, such as sales, collection, arrears, age of debt, new subscribers, and other various reports.
Daily reports on the performance of collectors and arrears in their areas to facilitate follow-up of collectors and sales to know the level of achieving targets.
Various financial and statistical reports on operation details that reflect the level of service provision and support senior management with authentic information to make sound decisions and take any competitive measures.
Detailed reports before and after billing, as well as current and historical, overall or partial reports on the financial and statistical aspects to read the index of company's investment movement and growth track.
The company can access the reports required for any specific purpose or for follow-up procedures and business organization.

Main settings:

Specify the start and end of each monthly billing period in the accounting year to issue subscribers' bills.
Encode the rate in several types according to consumption categories, and adopt the option of linking each rate with a cost center in Onyx ERP to be posted accordingly.
Define the types of subscribers with specific rates in order to calculate the amount of consumption, services and fees associated with the rate.
When adding subscription data, the category in which the subscriber's consumption value is calculated is also defined.
Define the main and sub geographic areas of the service that include neighborhoods, blocks and streets in order to read meters and distribute bills.
Link each collector with cashier or bank account number in Onyx, link the area to a cost center in Onyx and do posting accordingly.
Determine the general accounts and intermediate accounts such as subscribers account, services account, discount account, service account (electricity or water) to be posted to the general ledger.
Define branches and users with their personal and technical data.
Define the categories of subscribers classification (home, grocery, pharmacy, school, buffet, workshop, ... etc.) to obtain customized reports.
Define the services provided to subscribers, violations and insurance amounts to record processes and specify their accounts to be posted to general ledger.

Administration:

Give privileges to users and branches according to their tasks.
Keep daily backup of the entire business outside local network, in addition to auto backup at the end of each work shift.
Update database to take advantage of new additions.
Billing department could be separate from or linked with general ledger in Onyx ERP. Link could be to the year or the accounting unit.
Activate the option of linking each rate and each area to customer accounts in general ledger when aiming to get reports at the customer level.
Divide bill payments into groups with totals for subscribers numbers and amounts in order to reduce entry errors.
Define total amounts and total subscribers numbers of a daily billing group to facilitate reviewing entries accuracy.

Main Functions:

Add a new subscriber after signing service agreement with subscriber’s data specifying the basics of his service, the way for calculating his bill and his automatic number.
Enter the first reading of the new subscriber meter.
Record basic insurance amount, approve it and post it for deduction in the case of payment failure or termination of service.
Add meter readings for the specified period with the actual values.
Review readings entries, correct errors, and then approve them to record units of consumption in calculating bills.
Issue and print bills after calculating their value and approve them at the level of each area.
Subscribers' payments are verified before approval and posting.
Verify the integrity of entering bills payments, then approve and post them to Onyx accounts.
Record treatments of meter variables such as changing, suspending or reactivating and any other technical or service variables in accordance with subscriber's commitment to the subscription agreement to ensure the continuity of service provision.
The final freezing of the subscriber after clearing his account and the termination of service.
Record financial and technical settlements to address readings entry errors and payments of previous periods.
Update personal and service data in response to any variables in order to maintain the quality of current and previous data for each subscriber.
Add services and violations in separate operations, approve them in accounts, and make payments according to administration instructions.
Detailed reports before and after billing, and statistical, overall reports to support decision makers and follow up results.

Collection functions:

Add daily payments to bills and issue payment receipt by the user.
Collection of bills by knowing subscriber's balance via collection mobile app, issue an instant payment receipt and impact subscriber's account.
The ability to create fixed service points at any site to collect bills, know the subscriber's balance, issue an instant collection receipt, and directly impact subscriber's account.
A collection point near the subscriber gives the collector the authority to view the subscriber's balance and issue a payment receipt.

Bill Payment Application:

Dedicated to record the amount paid by the subscriber in his location, and have an immediate impact on the company's accounts. Payment receipt is printed in subscriber location with Bluetooth mobile printer.
The application connects to Internet in Android environment in the mobile of bills distributor with the possibility to collect payments from the subscriber and directly impact subscriber's account.
The application is used to provide a quick and mobile service, and to facilitate access to liquidity.
Upon payment, the application gives an alert message with payment amount, the subscriber's name and number, and the method of payment (cash or check). Upon payment confirmation, a message appears with the receipt number and option to print payment receipt.
The application issues a payment receipt for the amount of subscriber's debt, or more or less, in the event that dividing subscriber's indebtedness is approved.